Contact Us

Miele Lounge
Suite 12-2, Level 12 Menara 1 Dutamas,
Solaris Dutamas No. 1, Jalan Dutamas 1,
50480 Kuala Lumpur,

Tel: +603 6209 0200
Email: info@miele.com.my

Operating Hours
(by appointment only):
Monday to Friday*
9am to 6pm
*Closed on weekends
and Public Holidays

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Your partner for prompt servicing

Your partner for prompt servicing

When you buy a Miele appliance you choose longevity and the best in quality. If, however, you require any help, Miele Service can provide rapid and reliable assistance.

Never very far away: Our Miele technicians and selected service partners have representations throughout the country and can be at your home within a very short time.

Trouble-shooting Guide

Find possible causes for a malfunction and information on how to resolve it.

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Acceptance of repairs

If you experience a fault with one of your Miele appliances, we offer you comprehensive service with the customary Miele quality.

You can book a service appointment with us by calling
+603 6209 0200.

Miele Malaysia is the only sales subsidiary of the brand and company Miele & Cie. KG in Malaysia. To guarantee the highest standards of safety, we only import and sell Miele appliances in Malaysia which have passed all necessary safety requirements, based on Malaysia’s governmental regulations.

We strongly encourage our customers to purchase Miele products from our authorised channels. Miele Malaysia retains the right to refuse activation of warranty, after-sales service and maintenance for products purchased from non-authorised channels (including parallel imports). Customers will be asked to provide an original invoice and a serial number of the respective appliance to enjoy the product warranty for repair, maintenance and any other after-sales services.
To find a Miele authorised partner in Malaysia, please visit miele.my or contact us via info@miele.com.my.

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Service department & test winner

The Service department for Miele domestic appliances was given the highest rankings for the 17th time in a row in 2011.

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