Service Department

We are always close by

A comprehensive network of excellently trained Miele service technicians enables efficient route planning and thus rapid response times, so that your appliance is up and running again in a very short time.

The equipment in our service vehicles has been perfectly thought out

Our in-house service technicians not only possess the required know-how but are also equipped with the correct tools and spare parts for their particular field of work. 

Contact us when you need to

You can call our Customer Care centre when you are faced with an issue, at our operating times. Otherwise, you can always leave a message and we will come in contact with you soonest possible.

Warranty extension

All Miele appliances come with a 2-year warranty. If you would like to be assured beyond this time frame, Miele offers you the opportunity to extend the warranty services with Exclusive Care. 

1st place

The factory service for Miele household appliances was given the highest rankings in 2011 for the 17th time in a row.